Our Telecom Solutions Mean Business
Looking for a simple way to protect your business, expand your capabilities, extend your reach and maximize your profits?
Cytel can help.
With our Read-to-go-Services (RtgS) we help you grow through technology while reducing your IT costs. RtgS is more than a product line, it’s a product mentality. Cost-effective products provide you with the ability to do business on the move knowing your systems are protected and competitive in today’s IT market.
We Know Small Business
As a small business owner, time is your most valuable commodity.
Cytel’s Small Business Services help save you time through a seamless telecom experience. Our services are built to help you maintain the speed and efficiency you need to keep your business running smoothly today, but are also flexible enough not to restrain your growth.
Cytel-Hosted PBX keeps everything in the cloud, so there is less to manage. And it's future-proof, so you won't have to worry about upgrades.
Furthermore, you'll experience superior quality HD voice calling with services managed over the Cytel Tier 1 nationwide network, as well as the VoIP management expertise that's helped make us the top business provider of VoIP in the nation.
24/7 US-Based Support Team
Cytel provides industry leading ongoing customer support to our clients. All clients can receive assistance for routine issues during regular business hours.
Support is provided via telephone, email or online chat. Emergency support is available 24×7 for serious issues.
VoIP (Voice Over IP)
As a business, there are many features you need from your phone service: extension dialing, auto-attendant, ring groups, and voicemail just to name a few. Traditional land line systems offer some of these features but require you to install expensive and bulky equipment in your office.
With Cytel VoIP service, we host all of the telecommunications equipment in our datacenters, which allows you to access your phone system using a high speed internet connection.
The bottom line: with Cytel VoIP you get all of the features that are necessary to run an effective business, without large and expensive equipment installations.
Online Customer Portal for Easy User Management
A phone system that’s made for the mobile workforce. Manage your VoIP phone from any web browser with Cytel’s web portal. Within the easy-to-navigate interface, configure everything from voicemail to find me, follow me.
Specific capabilities include:
- Automatic access to corporate contacts, complete with click-to-dial capabilities.
- Set up and manage voicemail and call-forwarding settings.
- Schedule conference calls and online meetings.
- View call logs of received and missed calls.
We have qualified technicians on staff for Microsoft, Cisco and Linux platforms--and we provide support for LAN routers, switches, and WiFi devices.