Cytel IT Services for Business

We have qualified technicians on staff for Microsoft, Cisco and Linux platforms--and we provide support for LAN routers, switches, and WiFi devices.

Cytrex IP PBX

The Cytrex IP PBX will allow an administrator within your company to make certain changes to your system, eliminating the need for a technician's assistance. Our system offers up to 27 features, the most popular features being:

  • Create your own auto-attendant
  • Upload your own On Hold Music
  • Add/Move/Change Extensions
  • Flash Based PBX Operator Panel (optional)
  • Create and Modify your own Holiday Schedule
  • Blacklisting Solicitors from calling you again
  • Design your own Ring Groups and Call Queues
  • Create Conference Rooms (optional)
  • Place calls remotely by using DISA (Direct Inward System Access)
  • Design your own call routing
  • Call Parking
  • Call Transfer
  • Call Waiting
  • Call Forwarding
  • Call Monitoring
  • Call Queuing
  • Route by Caller ID
  • Conference Bridging (optional)
  • Distinctive Ring
  • Do Not Disturb

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